Infrastructure, cloud and support for businesses in Albuquerque and across New Mexico. The list below is what we actually do — not a catalogue of things we could subcontract.
Six areas, one person accountable for all of them.
Wired and wireless networks that stay up, from the firewall down to the last access point.
Physical and virtual servers built, hardened and monitored — with a way back when something breaks.
Email, files and identity that work the same from the office, from home and from a phone.
Somewhere reliable to put your data, and a restore you have actually tested.
Day-to-day help for the people using the systems, remote or on site in Albuquerque.
Practical protection sized for a small business, not a compliance binder nobody reads.
Credentials that are current, and that map to the work above.
Hardware, software, networking and security across workstations, devices and operating systems. Renewed through 2028.
Designing, configuring, managing and troubleshooting wired and wireless networks. Renewed through 2028.
Threat management, secure architecture, access control, cryptography and incident response. Valid through 2028.
Stackable credential earned from A+ and Network+ — combined operational competency across endpoints and networks.
Stackable credential earned from A+, Network+ and Security+ — securing the infrastructure end to end.
Hardware diagnosis, repair and secure configuration of workstations and peripherals.
Network architecture and security principles applied to real infrastructure.
Troubleshooting method and customer service, from the Google IT Support programme on Coursera.
Networking protocols, addressing, routing and troubleshooting from the physical layer up.
Windows and Linux administration at the command line: filesystems, users, processes and permissions.
System administration, directory services, and managing infrastructure at scale.
The certifications explain the theory. This is where it has been run in production.
Windows terminal server farms, Proxmox clusters, PRTG monitoring, Cisco switching and SonicWall firewalls, on-premises domain and Exchange, plus Microsoft 365 administration.
Active Directory and Microsoft 365 administration, firewall and threat monitoring, a 15-handset VoIP rollout, 64 IP cameras with remote streaming, and an asset management system.
Where new tooling gets proven before it reaches a client: 10G networking, ZFS-backed Proxmox hosts, NAS with SMB multichannel, VLANs, multi-WAN failover, and hardened self-hosted web services.
RightRelay is run by Tobie Pepito, an IT specialist based in Albuquerque. The work spans everything from a workstation that will not boot to a virtualisation cluster that needs designing — and it is the same person on the phone, at the keyboard and writing the handover notes.
The approach is deliberately unglamorous: find the actual cause, say plainly what it will cost, do the work, then prove it holds. No retainer you cannot leave, no jargon used as a shield, and no equipment recommended because it carries a margin.
Describe the problem and you will get a straight answer about whether it is something we should take on.
Request help505-569-4580